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工作要求與工作控制的交互作用對倦怠與學習努力之影響:公平知覺之干擾角色

260

The Interactive Effects of Job Demand and Job Control on Burnout

and Learning Efforts: The Moderating Role of Fairness Perception

1. Purpose of Research

Karasek (1979) Job Demand-Control model (JDC model) suggests that higher job

control or decision latitude will reduce the strain and enhance the learning of an employee

suffering high job demands. Though many studies have examined the JDC model, the

findings about the effects of job demand and job control on burnout and learning were quite

inconsistent (e.g., De Jonge, 1995; Landsbergis, 1988; Ouweneel et al., 2009; Taris and Feij,

2004). To address the issue, previous studies have introduced some moderators to conduct a

three-way interaction with job demand and job control. For example, suggested moderators

may include personal traits, such as active coping (De Rijk et al., 1998), self-monitoring

(Lin, 2006), and self-determination (Parker et al., 2010), and job environment factors such as

social support (Lin, 2005; Van Yperen and Hagedoorn, 2003). In addition, Lin and Miao

(2004) summarized some arguments on methodological issues in examining the JDC model

in previous studies and found that modifying some methodological drawbacks can improve

the consistency of results. Thus, the purposes of this study are (1) to introduce a potential job

environment factor of fairness perception as a moderator to examine the effects of three-way

interaction between job demands, job controls, and fairness perception on burnout and

learning effort; (2) to improve the methods more comprehensively by examining the

hypotheses using the modified methods described by Lin and Miao (2004). Accordingly, we

constructed the following hypotheses:

Hypothesis 1a: For an employee with a higher level of fairness perception, method

autonomy (criteria autonomy) buffers the positive effect of time pressure

(work overload) on burnout.

Hypothesis 1b: For an employee with a lower level of fairness perception, method

autonomy (criteria autonomy) enhances the positive effect of time

pressure (work overload) on burnout.

Hypothesis 2a: For an employee with a higher level of fairness perception, method

autonomy (criteria autonomy) buffers the negative effect of time

pressure (work overload) on learning effort.

Shao-Lung Lin

, Professor, Department of International Trade, Chinese Culture University

Bin-Tsann Yang

, Associate Professor, Department of Textiles & Clothing, Fu Jen Catholic University

Shao-Kang Lo

, Associate Professor, Department of International Trade, Chinese Culture University