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工作要求與工作控制的交互作用對倦怠與學習努力之影響:公平知覺之干擾角色

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3.4 Burnout

Burnout was measured with four items adapted from a scale developed by Singh (2000)

to measure burnout among sales employees. The alpha coefficient is 0.87.

3.5 Fairness Perception (FP)

The FR was measured with five items adapted from a measure used by Janssen (2001).

The alpha coefficient is 0.91.

3.6 Control Variables

We controlled the salespeopleʼs gender, age, education, and tenure due to their potential

relevance to the independent and dependent variables, based on past research (e.g., De Rijk

et al., 1998; Wall et al., 1996; Xie, 1996).

4. Results

To assess the convergent and discriminant validity of all measures, a measurement

model of all multi-item measures was subjected to confirmatory factor analysis. The overall

fit statistics for our seven-factor model indicate an acceptable fit to the data: χ

2

(188, N =

148) = 323.05,

p

< 0.01; CFI = 0.91; IFI = 0.91; RMSEA = 0.069. To assess the discriminant

validity of the factors in the measurement model, two kinds of analyses were conducted.

First, according to suggested procedures of Bagozzi et al. (1991), we conducted a series of

confirmatory factor analyses to test whether, for each pair of factors in the measurement

model, a two-factor model have a significantly better fit than a one-factor model. The results

of the chi-square difference test showed that the two-factor model fit the data significantly

better than the one-factor model. Secondly, following the procedures suggested by Fornell

and Larcker (1981), we found that the average variance extracted for two constructs exceed

the square of the correlation between the constructs. The findings reveal that all constructs

showed sufficient discriminant validity.

We employed procedures described by Podsakoff et al. (2003) to exclude the influence

of common method bias because our data were collected from a single source. We did this

even though interaction term effects, which are at the center of this research, are not affected

by such a bias (Evans, 1985; Schmitt, 1994). In addition, we conducted the Harman’s one-

factor test to address common method variance (Podsakoff et al., 2003). The findings

showed that a single method-driven factor does not adequately represent our data and that

our results are unaffected by common method bias.