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229
臺大管理論叢
第
28
卷第
2
期
Table 12 Strengths of Influence for Criteria
Criteria
Sum of Columns (D) Sum of Rows (R)
Prominence
(D+R)
Relation
(D - R)
A1 Credit Risk
4.6161
4.6370
9.2531
-0.0209
A2 Profitability Risk
5.1478
5.5711
10.7188
-0.4233
A3 Strategic Risk
5.5203
5.2049
10.7251
0.3154
A4 Legal Risk
4.5725
3.9688
8.5413
0.6036
A5 Cost Risk
4.5510
4.7113
9.2623
-0.1603
B1 Integration Risk
5.1269
5.0386
10.1655
0.0883
B2 Reputational Risk
4.6390
5.4599
10.0989
-0.8210
B3 Liquidity Risk
4.5417
4.4183
8.9600
0.1234
B4 Privacy Risk
4.1497
3.7169
7.8666
0.4328
B5 Trust Risk
4.4328
4.7491
9.1819
-0.3163
C1 Information Risk
4.2348
3.9343
8.1691
0.3005
C2 Cultural Risk
4.0360
3.9557
7.9917
0.0803
C3 Transactional Risk
3.9319
3.8571
7.7890
0.0748
C4 Operational Risk
4.9228
5.3909
10.3137
-0.4682
C5 Competitive Risk
4.5548
4.8712
9.4260
-0.3165
C6 Service Risk
4.0920
4.4714
8.5634
-0.3794
C7 Security Risk
4.3451
4.5567
8.9018
-0.2116
C8 Transition Risk
4.3361
4.0443
8.3805
0.2918
D1 Management Risk
5.1599
4.9827
10.1426
0.1773
D2 Leadership Risk
5.1474
4.5648
9.7121
0.5826
D3 Intellectual Property Risk
3.4959
3.4493
6.9452
0.0466
As listed in Table 11, the business process as well as learning and growth dimensions
yielded positive values in the strength of influence. Learning and growth yielded the
highest values in the strength of influence among the four dimensions. In addition, the
business process and learning and growth dimensions did not yield any significant
differences in prominence. Therefore, learning and growth was the driving factor for
solving the core problem, and thus, this factor should be prioritized as the primary
dimension for improvement. Moreover, using the information in Table 12, a causal
relationship diagram was drawn (Figure 3), and unweighted supermatrices for the
dimensions and criteria were established. Strategic, integration, management, and
leadership risks appeared to be the risk factors in the core zone of strong and influencing
factors. This result was consistent with those reported in past studies that have shown
stronger and more independent governance of BHCs to be closely related with lower