129 / 330
臺大管理論叢
第
27
卷第
2
期
129
on SERVQUAL. In Lu, W., Cai, G., Liu, W., and Xing, W. (Eds.),
Lecture Notes
in Electrical Engineering: Vol. 210. Proceedings of the 2012 International
Conference on Information Technology and Software Engineering
: 577-584.
Berlin, Germany: Springer. doi: 10.1007/978-3-642-34528-9_60
Iz, P. H., and Gardiner, L. R. 1993. Analysis of multiple criteria decision support systems for
cooperative groups.
Group Decision and Negotiation
, 2 (1): 61-79. doi: 10.1007/
BF01384403
Johnson, J. L. 1976. A ten-year Delphi forecast in the electronics industry.
Industrial
Marketing Management
, 5 (1): 45-55. doi: 10.1016/0019-8501(76)90009-2
Kaufman, L. M. 2009. Data security in the world of cloud computing.
IEEE Security &
Privacy
,
7 (4): 61-64. doi: 10.1109/MSP.2009.87
Kepes, B. 2011.
Understanding the cloud computing stack: PaaS, SaaS, IaaS
.
http:// broadcast.rackspace.com/hosting_knowledge/whitepapers/Understanding-the- Cloud-Computing-Stack.pdf.Accessed Jul. 25, 2014.
Lawshe, C. H. 1975. A quantitative approach to content validity.
Personnel Psychology
, 28
(4): 563-575. doi: 10.1111/j.1744-6570.1975.tb01393.x
Li, Z., Zhang, H., O’Brien, L., Cai, R., and Flint, S. 2013. On evaluating commercial Cloud
services: A systematic review.
The Journal of Systems and Software
, 86 (9):
2371-2393. doi: 10.1016/j.jss.2013.04.021
MacInnes, B. 2012.
Selling the cloud to SMEs
.
http://www.microscope.co.uk/feature/ Selling-the-cloud-to-SMEs. Accessed Jul. 25, 2014.
MarÍa, J., JimÉnez, M., Joven, J. A., Pirla, A. R., and Lanuza, A. T. 2005. A spreadsheet
module for consistent consensus building in AHP-group decision making.
Group
Decision and Negotiation
, 14 (2): 89-108. doi: 10.1007/s10726-005-2407-8
Mell, P., and Grance, T. 2011.
The NIST Definition of Cloud Computing: Recommendation
of the National Institute of Standards and Technology
. Gaithersburg, MD:
National Institute of Standards and Technology.
Myers, B. L., Kappelman, L. A., and Prybutok, V. R. 1997. A comprehensive model for
assessing the quality and productivity of the information systems function: Toward
a theory for information systems assessment.
Information Resources
Management Journal
, 10 (1): 6-25. doi: 10.4018/irmj.1997010101
Novak, J. D. 1998.
Learning, Creating, and Using Knowledge: Concept Maps as
Facilitative Tools in Schools and Corporations
. Mahwah, NJ: Lawrence Erlbaum
Associates Press.