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產學合作之價值創造與交換:「教學-研究-服務」整合個案之歷程與反思

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Figure 1 Industry-University on the Taxi Project: Strategic Analysis via

Diamond Framework

How to implement with ongoing

adaptation?

◎

8-month research and field-study

at Singapore University

◎

Writing a doctoral thesis

◎

Post-doctoral research and

reflections

◎

Publications during assistant

professor stage

◎

Collaboration with research teams

across universities

◎

Research center establishment:

SIMD

How to get feedback from industry and

academic research?

◎

Concentrate on in-depth understanding of

an industry

◎

Research insights from ONE long-term

focus

◎

Reduce research barriers and cost of data

collection by industry reputation

◎

Strengthen identity from the support of

industry organizations based on research

ethics and professionals

◎

Take personal interest in taxi drivers and

upgrade industry social status in order to

balance multiple interests among

stakeholders

How to win industry support on collaborative

research?

◎

Observation and behavior recorded through

deep involvement in taxi drivers’ community

with an anthropology approach

◎

Acquire research funds from the public sector

in order to maintain neutral and independent

status of research ethics and professionals

◎

Pay attention to minorities and those of low

social status through deep involvement with

communities on a long-term basis

◎

Committed companions to establish trusting

relationships with taxi drivers and fleets

◎

Personal care demonstrated in individual cases

How to acquire long-term research

project?

◎

Focus on one industry

◎

Research project and funding

granted by public institutions

◎

Taxi drivers’ working practices

◎

Organize research teams with

doctoral students in one or more

universities

◎

Long-term tracking and

commitment with a decisive mind

Where to do research?

◎

Taxi industry

◎

Comfort at Singapore vs. Taiwan Taxi Co.

◎

Satellite dispatching technology and dynamic

evolution of technology and organization

◎

Technology (LBS)-driven service innovation

Arenas

Economic

Logic

Staging

Vehicies

Differentiation