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產學合作之價值創造與交換:「教學-研究-服務」整合個案之歷程與反思

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Figure 1 Industry-University on the Taxi Project: Strategic Analysis via

Diamond Framework

How to implement with ongoing

adaptation?

8-month research and field-study

at Singapore University

Writing a doctoral thesis

Post-doctoral research and

reflections

Publications during assistant

professor stage

Collaboration with research teams

across universities

Research center establishment:

SIMD

How to get feedback from industry and

academic research?

Concentrate on in-depth understanding of

an industry

Research insights from ONE long-term

focus

Reduce research barriers and cost of data

collection by industry reputation

Strengthen identity from the support of

industry organizations based on research

ethics and professionals

Take personal interest in taxi drivers and

upgrade industry social status in order to

balance multiple interests among

stakeholders

How to win industry support on collaborative

research?

Observation and behavior recorded through

deep involvement in taxi drivers’ community

with an anthropology approach

Acquire research funds from the public sector

in order to maintain neutral and independent

status of research ethics and professionals

Pay attention to minorities and those of low

social status through deep involvement with

communities on a long-term basis

Committed companions to establish trusting

relationships with taxi drivers and fleets

Personal care demonstrated in individual cases

How to acquire long-term research

project?

Focus on one industry

Research project and funding

granted by public institutions

Taxi drivers’ working practices

Organize research teams with

doctoral students in one or more

universities

Long-term tracking and

commitment with a decisive mind

Where to do research?

Taxi industry

Comfort at Singapore vs. Taiwan Taxi Co.

Satellite dispatching technology and dynamic

evolution of technology and organization

Technology (LBS)-driven service innovation

Arenas

Economic

Logic

Staging

Vehicies

Differentiation