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NTU Management Review
Vol. 33 No. 3 Dec. 2023, 165-200
https://doi.org/10.6226/NTUMR.202312_33(3).0005

Shrewd Calculation or Beautiful Illusion? Exploring the
Relationship between Abusive Supervision, Follower Perceived
Leadership Effectiveness, and Supervisor-Directed Citizenship

Behaviors: The Moderating Roles of Supervisor Political Skills
and Physical Attractiveness

精明的籌謀，還是美麗的假象？探討主管不當督導、部屬

知覺領導效能及主管導向公民行為之關係：主管政治技巧
與外表吸引力的干擾效果

Nai-Wen Chi, Institute of Human Resource Management, National Sun Yat-sen University
紀乃文 / 國立中山大學人力資源管理研究所
Wan-Ling Chien, Institute of Human Resource Management, National Sun Yat-sen University
錢宛玲 / 國立中山大學人力資源管理研究所
Li-Chun Fang, Department of Marketing and Logistics Management, National Penghu
University of Science and Technology
方沴淳 / 國立澎湖科技大學行銷與物流管理系
Yuan-Yu Chien, Institute of Human Resource Management, National Sun Yat-sen University
簡元瑜 / 國立中山大學人力資源管理研究所
Szu-Yin Chen, Institute of Human Resource Management, National Sun Yat-sen University
陳思穎 / 國立中山大學人力資源管理研究所
Received 2021/1, Final revision received 2023/4
Abstract
Although the negative consequences of abusive supervision have been recognized in the
literature, some organizational leaders are still able to display abusive behaviors without
harming their followers’ perceived leader effectiveness. Moreover, the empirical findings
indicate that the relationship between abusive supervision and followers’ perceived leader
effectiveness is mixed. Based on the perspective of “abusive supervision as political
activity”, we propose an integrative model to investigate whether the leaders’ political
skills and physical attractiveness moderate the relationship between abusive supervision
and follower’ perceived leader effectiveness, which in turn influences supervisor-directed
citizenship behaviors.
To test the proposed hypotheses, we collect data from 113 leaders and 367 followers at
two different time points, resulting in 367 valid paired responses. The results of multilevel
path-analysis show that abusive supervision has a negative indirect effect on followers’
supervisor-directed citizenship behaviors via reduced perceived leader effectiveness.
However, when leaders are high in physical attractiveness, the negative indirect effect
becomes positive. Moreover, when leaders are high in political skills, this negative indirect

領域主編：黃家齊教授

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