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Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives
Data and Empirical Context 172 respondents including engineers, scientists, and technicians employed in a large, centralized R&D facility of an industrial corporation. 166 employees from 11 Taiwanese companies complete the questionnaire and their supervisors rate employee creativity. Longitudinal, multisource data from 200 employees and 111 immediate supervisors in the financial industry. Longi
Appendix Table A1 An Overview of Previous Research on Individual Innovative Behavior
Moderators organizational valuing differentiation differentiation -Empowerment role in China. encouragement of
None -Perceived of creativity None -Team’s LMX -Team’s TMX identity -Leader creativity None
Dependent Variables -Innovative behavior -Employee creativity -Employee creativity - Job performance -Team member’s creativity -Employee creativity -Individual innovative behavior
Independent Variables -Intuitive problem-solving style -Systematic problem-solving style -Perceived coworker role expectations for -Self-views of past creative behavior -Exposure to the stronger U.S. creativity culture -Transformational leadership -Psychological empowerment -Creative Process Engagement -Perceived organization support for innovation -Supervisor relationship quality -Innovativeness
Antecedents: -Leader-member exchange -Leader role expectations -Team-member exchange Mediators: -Support for innovation -Resource supply Antecedents: creativity Mediator: -Creative role identity Antecedents: -Learning orientation Mediator: -Self-efficacy Antecedents: -Leader-member exchange -Team-member exchange Mediator: -Self-efficacy Antecedent: -Empowering leadership Mediators:
Theoretical Foundation -Psychological climate theory -Role identity theory -Transformational leadership theory -Social cognitive theory -Social cognitive theory -Empowering leadership theory -Motivation theory -The expectancy theory of motivation -Leader-member exchange (LMX) theory -Self-affirmation theory
Scott and Bruce (1994) Farmer, Tierney, (2003) Farh (2009) Liao, Liu, and Loi (2010) Zhang and Bartol (2010) (2010)
Study and Kung-Mcintyre, Gong, Huang, and Yuan and Woodman
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