Lee, I. H., Wu, C. M., and Lin, S. P. 2019. Are Industrial Conflicts Inevitable or Fortuitous? — A Process Research on Industrial Conflicts in Taiwanese Enterprises from the Perspective of Structuration Theory. NTU Management Review, 29 (3): 1-42. doi:10.6226/NTUMR.201912_29(3).0003
I-Hui Lee, Department of Business Administration, National Yunlin University of Science and Technology
Chien-Ming Wu, Department of Marketing Management, TransWorld University
Shang-Ping Lin, Department of Business Administration, National Yunlin University of Science and Technology
"Industrial Conflict" phenomenon has been common in the practice in the business world. How to cope with this issue has become important in the development of Taiwanese industries and economics. For reasons stated above, the study explored cases of industrial conflict in Taiwanese enterprises. Moreover, in order to expand the limited existing sources from single viewpoints of the "employer" structure or "labor" action, this study also used an interactive perspective with the support of structuration theory as the analytic framework to explore the comprehensive dispute process and main reasons of industrial conflicts. Finally, this study aimed to disclose facts about the forming process of industrial conflict and relevant influential factors and at the same time, whether the "industrial conflict" was the unavoidable fate for the organizations or could have been an engineered consequence by interrelated actors.
industrial conflictstructuration theorylabor unionlaborprocess research