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臺大管理論叢

27

卷第

3

243

The dominance of TAM further indicates the popularity of the individual as the unit of

analysis. It also shows an overreliance on surveys as the research method. We thus offer

suggestions for future research on IT adoption and implementation in Taiwan. To capture a

rich appreciation of the process of industry and organizational transformation, single-

dimension analysis might fail to grasp the rich insight into how industry structure and

organization actions impact, and are impacted by, the design and diffusion of particular IT

artefacts in an organizational field. We suggest that other research methods, such as the use

of use interpretive case studies or mixed research methods, add to our understanding on the

process of production and reproduction of social practices in a specific industrial setting.

With respect to research topics, the majority of the research on technology adoption and

implementation is related to electronic commerce. Given new technological developments,

innovative topics such as mobile phones, social media, wearable devices, IoT and digital

agents are used in many new businesses and personal contexts. We suggest that new

theoretical underpinnings and methodological approaches are needed should we understand

the adoption and use of these new forms of digital technologies.

4. Research Implications

4.1 Theoretical Implications

From a theoretical perspective, we suggest that IT adoption and implementation

research in Taiwan broaden its scope and move beyond TAM and an individual-level

analysis. For example, IT innovation and innovation-induced transformations provide

powerful lenses with which to view the IS field. These innovative, related perspectives give a

needed historical angle and robust theoretical framework with which to understand the

constant change of technology innovation and development.

In terms of methodological implications, we suggest IT adoption and implementation

research in Taiwan diversify its research approaches, engaging different research disciplines,

such as economics, technology and social sciences. An increased dialogue focused on the

findings of these research streams can create an effective synergy of bridging meaningful

organizational-level theory. It could also change the past isomorphic development of

research methods and units of analysis.