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The dominance of TAM further indicates the popularity of the individual as the unit of
analysis. It also shows an overreliance on surveys as the research method. We thus offer
suggestions for future research on IT adoption and implementation in Taiwan. To capture a
rich appreciation of the process of industry and organizational transformation, single-
dimension analysis might fail to grasp the rich insight into how industry structure and
organization actions impact, and are impacted by, the design and diffusion of particular IT
artefacts in an organizational field. We suggest that other research methods, such as the use
of use interpretive case studies or mixed research methods, add to our understanding on the
process of production and reproduction of social practices in a specific industrial setting.
With respect to research topics, the majority of the research on technology adoption and
implementation is related to electronic commerce. Given new technological developments,
innovative topics such as mobile phones, social media, wearable devices, IoT and digital
agents are used in many new businesses and personal contexts. We suggest that new
theoretical underpinnings and methodological approaches are needed should we understand
the adoption and use of these new forms of digital technologies.
4. Research Implications
4.1 Theoretical Implications
From a theoretical perspective, we suggest that IT adoption and implementation
research in Taiwan broaden its scope and move beyond TAM and an individual-level
analysis. For example, IT innovation and innovation-induced transformations provide
powerful lenses with which to view the IS field. These innovative, related perspectives give a
needed historical angle and robust theoretical framework with which to understand the
constant change of technology innovation and development.
In terms of methodological implications, we suggest IT adoption and implementation
research in Taiwan diversify its research approaches, engaging different research disciplines,
such as economics, technology and social sciences. An increased dialogue focused on the
findings of these research streams can create an effective synergy of bridging meaningful
organizational-level theory. It could also change the past isomorphic development of
research methods and units of analysis.