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臺大管理論叢
第
27
卷第
3
期
241
A Literature Review of the Information Technology Adoption,
Implementation, and Related Themes in Information Systems
Research in Taiwan (2000-2015)
1. Introduction
Information Technology (IT) adoption and implementation has been a significant
research theme in the past two decades in the field of information systems (IS) research.
However, recent studies have called for research agendas going beyond the dominant
technology acceptance model (TAM), which is centered on causal agents such as perceived
ease of use and perceived usefulness. This influential theoretical model has been extensively
applied, modified and discussed in terms of its antecedents, contingency variables and
constructs refinements. The TAM approach and its extended model, while valuable, have
arguably constrained the possibilities of different research designs and methods in examining
a variety of IT adoption and implementation issues. In recent years, emerging technological
applications, such as big data, social media, cloud computing and mobile technologies, have
offered innovative opportunities for enabling new forms of organizational change and user
experiences. Furthermore, the adoption and use of these new technologies might also be
disruptive, creating new challenges for existing organizational practices. Therefore, the
combination of these developments provides scholarly opportunities for discussing the
theoretical implications of technology acceptance research and for identifying the venues
where new theoretical underpinnings might be required if we are to strengthen our
understanding of the adoption and use of information systems.
In light of the above research developments, in this paper we present our attempt to
review the relevant IT adoption and implementation research papers published in Taiwan and
to offer an insightful analysis on research trends over the past decade. In particular, we
review the IT adoption and implementation literature published between 2000 and 2015 in
Taiwan. Our two research questions follow:
1. What are the major theoretical perspectives and methodological approaches in IT
adoption and implementation research developed over the past 15 years?
2. Do these developments parallel those observed in academic papers published in other
international IS journal outlets?
Shirley Ou Yang
, Assistant Professor, Journalism and Mass Communication Program, International
College, Ming Chuan University
Carol Hsu
, Professor, Department of Management Science and Engineering, Tongji University