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237

臺大管理論叢

28

卷第

1

question: do all positive or negative emotions have the same influence on the nine-ending

price effect? To answer this question, Study 3 examined four emotional states that differ

along both valence and certainty dimensions: disgust (negative valence, certainty), fear

(negative valence, uncertainty), happiness (positive valence, certainty) and hopefulness

(positive valence, uncertainty). This allows us to simultaneously investigate how emotion

valence and certainty emotions can influence the nine-ending price effects. The findings

will examine the third hypothesis which predicts that higher certainty results in a greater

nine-ending price effect.

Participants

The sample comprised 160 undergraduate university students (72 females and 88

males with a mean age of 20.6 years and aged between 18 and 24) recruited from a large

southern university.

Design, Procedure, Stimuli, Processing Fluency and Emotion Induction

Study 3 used a 2 (valence: positive, negative) x 2 (certainty: certainty, uncertainty) x

2 (digit: nine and zero) between-subjects design and employed the same experimental

procedure and measure of processing fluency (α = .89) as those used in Study 1b. The

stimuli for Study 3 were the notebooks shown in Table 1. Smith and Ellsworth’s (1985)

manipulation was used in Study 3 for the same reason it was used in Study 2.

Certainty and Uncertainty in Emotions

Based on the investigations of Smith and Ellsworth (1985) and Tiedens and Linton

(2001), this study examined four emotional states that differ along both valence and

certainty dimensions: disgust (negative valence, certainty), fear (negative valence,

uncertainty), happiness (positive valence, certainty) and hopefulness (positive valence,

uncertainty). The participants in the disgust induction were told to focus on a negative

event that had made them feel disgusted (n = 40). In the fear induction, participants were

asked to remember, relive and vividly recall a negative event that had made them feel

scared (n = 40). Participants in the happiness condition were asked to recall a positive

event that had made them feel happy (n = 40). Participants in the fourth group were

instructed to recall a hopeful event (n = 40). After writing about these events, the

participants responded to three items taken from Smith and Ellsworth’s (1985) appraisal

questionnaire which assessed the certainty of the target emotion on a seven-point scale

ranging from 1 (not at all) to 7 (extremely). The three items asked the participants to rate

the degree to which they understood what was happening around them, how well they

could predict what would happen next, and how certain they were about what was

happening when they were feeling the target emotion (α = .87).