Page 86 - 35-2
P. 86
Message Life Cycle and Firm Crisis: A Case Study
簡博涵與孔令傑,2023,影片分享平臺中多頻道聯播網之最佳業配任務分配與
合約設計,臺大管理論叢,33 卷 2 期:1-36。https://doi.org/10.6226/
NTUMR.202308_33(2).0001 (Chien, Po-Han, and Kung, Ling-Chieh. 2023.
Optimal advertorial allocation and contract design of a multichannel networks
company on video sharing platforms. NTU Management Review, 33 (2): 1-36.
https://doi.org/10.6226/NTUMR.202308_33(2).0001)
羅家倫、曾筱珽、林淑瓊、沈岱祥與徐郁琇,2022,粉絲價值:社群商務持續互動
途徑之形塑,中山管理評論,30 卷 1 期:125-169。https://doi.org/10.6160/
SYSMR.202202_30(1).0004 (Lo, Chia-Lun, Tseng, Hsiao-Ting, Lin, Shu-
Chiung, Shen, Tai-Hsiang, and Hsu, Yu-Hsiu. 2022. Value of fans: Shaping path
of continuous interaction in social commerce. Sun Yat-Sen Management Review,
30 (1): 125-169. https://doi.org/10.6160/SYSMR.202202_30(1).0004)
蘇蘅、郭台達、潘金谷、曹嬿恆與陳棅易,2016,總統大選的社群媒體、政治討論
與情緒傳播:以周子瑜事件的大數據分析為例,臺灣傳播學會年會會議
論文,臺北,臺灣。(Su, Herng, Guo, Tai-Da, Pan, Jin-Gu, Tsao, Yan-Heng,
and Chen, Bing-Yi. 2016. Social media, political discussion, and emotional
dissemination in the 2016 Taiwanese presidential election: A big data analysis
of the Chou Tzu-yu incident. Paper presented at the Annual Conference of the
Taiwan Communication Association, Taipei City, Taiwan.)
Abboodi, B., Pileggi, S. F., and Bharathy, G. 2023. Social networks in crisis management:
A literature review to address the criticality of the challenge. Encyclopedia, 3 (3):
1157-1177. https://doi.org/10.3390/encyclopedia3030084
Alaimo, C., Kallinikos, J., and Valderrama, E. 2020. Platforms as service ecosystems:
Lessons from social media. Journal of Information Technology, 35 (1): 25-48.
https://doi.org/10.1177/0268396219881462
Austin, L., Liu, B. F., and Jin, Y. 2012. How audiences seek out crisis information:
Exploring the social-mediated crisis communication model. Journal of Applied
Communication Research, 40 (2): 188-207. https://doi.org/10.1080/00909882.2
012.654498
Bradford, J. L., and Garrett, D. E. 1995. The effectiveness of corporate communicative
responses to accusations of unethical behavior. Journal of Business Ethics, 14
(11): 875-892. https://doi.org/10.1007/BF00882067
Bukar, U. A., Jabar, M. A., Sidi, F., Nor, R. N. H. B., Abdullah, S., and Othman, M.
78

