The Impact of Emotion, Experience Appeal and Argument Quality on Advertising of Self-referencing

Wang, S. J., and Chueh, C. P. 2009. The Impact of Emotion, Experience Appeal and Argument Quality on Advertising of Self-referencing. NTU Management Review, : 033-060

Shih-Ju Wang, Associate Professor, Graduate Institute of Management, National Taiwan Normal University
Chiu-Ping Chueh, Advertisement Business Planning, Beer Business Group, Taiwan Tobacco & Liquor Corporation

Abstract

This research elaborates the impact of experience appeal and argument quality on the persuasion of self-referencing advertisements. The authors conducted a three-factor between-subject factorial experimental design, namely 2 (emotional/non-emotional selfreferencing) x2 (positive/negative experience)x2 (strong/weak argument). Results from analysis of variance suggest that (1) argument quality will not influence the persuasion of an emotional self-referencing advertisement with positive experience appeal; (2) strong arguments perform better than weak ones in an emotional self-referencing advertisement with negative experience appeal; (3) for non-emotional self-referencing advertising, regardless of positive or negative experience appeal, argument quality positively influences persuasion of advertising; (4) there exists an emotion/non-emotional self-referencing x experience appeal interaction effect. Research findings of this study will shed light on the incongruous findings of previous self-referencing studies and provide practitioners with rich marketing implications.  


Keywords

advertising of self-referencing experience appeal argument quality


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