Chang, C. C. 2008. Fuzzy Assessment of Core Competency for Human Resources in a Representative Technological Organization. NTU Management Review, 18 (2): 105-132
Chi-Cheng Chang, Assistant Professor, Department of Information Management, Lunghwa University of Science and Technology
Abstract
The purpose of this study was to perform an internal assessment of general core competency in an international technological organization, using a digital technological company in Taiwan as a case study. The fuzzy assessment technique was used to assess external assessment of the company in market position. The research method used include: literature analysis, focus group, case study, and the fuzzy assessment. The key points regarding internal assessment that will be addressed include: Dissecting the case study in order to evaluate its system of assessing the core competency and performance of its employees, and developing a multi-purpose on-line questionnaire as a tool for evaluating. The desired outcome of internal assessment is improvement of a team's operational efficiency and effectiveness, through the development of an assistance program for employees. The second step of external assessment was performed through the application of the fuzzy assessment technique. And addressed the weight of assessment indicators with the external experts, and then performed the operation of fuzzy assessment. Acquiring the synthetic appraisal on general core competency of human resource finally and further deciding the market position of the competition for human resource for reference.
Keywords
general core competency multi-dimensional appraisal fuzzy assessment