Page 166 - 33-3
P. 166
Understanding People's Switching Intentions of Health Apps from Exterior and Interior Drivers
Huang, J. H., and Chen, Y. F. 2006. Herding in online product choice. Psychology &
Marketing, 23 (5): 413-428.
IQVIA. 2017. Evidence and impact on human health and the healthcare system. https://
www.iqvia.com/institute/reports/the-growing-value-of-digital-health. Accessed
Nov. 10, 2019.
Jeong, E., and Jang, S. 2011. Restaurant experiences triggering positive electronic
word-of-mouth (eWOM) motivations. International Journal of Hospitality
Management, 30 (2): 356-366.
Jones, M. A., Mothersbaugh, D. L., and Beatty S. E. 2000. Switching barriers and
repurchase intention in service. Journal of Retailing, 76 (2): 259-274.
Keaveney, S. M. 1995. Customer switching behavior in service industries: An exploratory
study. Journal of Marketing, 59 (2): 71-82.
Kim, H. S., and Yoon, C. H. 2004. Determinants of subscriber churn and customer loyalty
in the Korean mobile telephony market. Telecommunications Policy, 28 (9-10):
751-765.
Kolter, P. 1996. Marketing Management: Analysis, Planning, Implementation and Control
(9th ed). Upper Saddle River, NJ: Prentice Hall.
Krebs, P., and Duncan, D. T. 2015. Health app use among US mobile phone owners: A
national survey. JMIR mHealth and uHealth, 3 (4), Article e101. https://doi.
org/10.2196/mhealth.4924
Lee, E., Han, S., and Jo, S. H. 2017. Consumer choice of on-demand mHealth app
services: Context and contents values using structural equation modeling.
International Journal of Medical Informatics, 97: 229-238.
Lee, E. S. 1966. A theory of migration. Demography, 3 (1): 47-57.
Lewis, G. J. 1982. Human Migration: A Geographical Perspective. London and Canberra,
Australia: Croom Helm.
Liao, C., Liu, C. C., Liu, Y. P., To, P. L., and Lin, H. N. 2011. Applying the expectancy
disconfirmation and regret theories to online consumer behavior.
Cyberpsychology, Behavior, and Social Networking, 14 (4): 241-246.
Limayem, M., and Cheung, C. M. K. 2011. Predicting the continued use of Internet-based
learning technologies: The role of habit. Behavior & Information Technology,
30 (1): 91-99.
158