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消費者情緒在九尾數定價效果的影響

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magnitude of the ending-price and purchase intention. Certainty in one’s emotions gives

consumers a high level of processing fluency, whereas uncertainty in one’s emotions

induces a low level of processing fluency in consumers. According to the argument

outlined above, this study predicted that a more significant nine-ending price effect would

emerge when consumers were more certain of their emotional state than when they were

more uncertain of their emotions.

H3: Nine-ending price will trigger a greater purchase intention than zero-ending

prices among people in a certain emotional state, compared to those in an

uncertain emotional state.

2.4 Evaluation Modes, Emotions, and Nine-ending Price Effect

Although previous research support for the effect of nine-ending prices on purchase

intention, the results are based solely on the separate evaluation of nine-ending and zero-

ending prices, and whether the nine-ending pricing effect exists among other conditions

remains unknown. Hence, based on Hsee’s (1996) evaluability hypothesis, separate and

joint evaluations are utilized herein for further analysis of this effect.

The evidence of the effectiveness of nine-ending pricing from prior studies has

significant experimental value; however, the models used are inconsistent with real-life

consumer evaluation settings. In the real world, the target prices of two products are more

often directly compared side by side (e.g., product prices printed on direct mail [DM],

displayed on in-store shelves, and disseminated on the Internet). Nine-ending and zero-

ending prices are mostly evaluated separately in experimental designs, whereas they are

generally evaluated side by side by consumers during actual in-store purchasing. This

difference in the form of evaluation creates a gap between theoretical results and reality.

Moreover, the realistic mean of an evaluation model is commonly excluded from

experimental models. The use of different evaluation modes might therefore help clarify

the nature of the relationship between emotions and the nine-ending price effect in the real

world. Consequently, it become important that the development of new evaluation models

that examines the nine-ending pricing effect from a practical purchasing perspective.

Separate evaluation (SE) refers to the condition where two stimulus options are

separately presented and evaluated, while joint evaluation (JE) refers to the condition

where two stimulus options are presented and evaluated side by side at the same time

(Goldstein and Einhorn, 1987). These evaluations are utilized to argue against normative

decision theories, which suggest that, regardless of the way preferences are elicited,