臺大管理論叢 NTU Management Review VOL.30 NO.1

1 DOI:10.6226/NTUMR.202004_30(1).0001 運用社會資本與組織雙面兼具探討組織能力的價值創造過 程：前置因素與結果因素 The Application of Social Capital and Organizational Ambidexterity to the Value Creation Process of Dynamic Capability: Antecedents and Consequences Abstract This study selects internal and external social capital as a learning mechanism in the construction and cultivation of exploitation and exploration capability, to discuss the process in which firms with limited internal resources acquire relevant knowledge and resources. Survey data is collected from Taiwan electronics and electronic motor manufacturing firms with 234 valid samples. The empirical results show that both inter- firm and intra-firm social capital have positive effects on exploitation capability, and only intra-firm social capital has a significantly positive effect on exploitation capability. An inverted U-shape relationship exists between exploitation capability and organizational performance and the hypothesis is not supported. In terms of ambidexterity, balanced and combined ambidexterity both have a positive effect on organizational performance. Finally, this study proposes theoretical and practical implications as well as suggestions for future research. 【 Keywords 】 organizational ambidexterity, organizational learning, dynamic capability, social capital 摘 要 本研究以內部社會資本與外部社會資本作為組織在建構並培養探索型及應用型能力的 學習機制，探討廠商在本身資源有限的情況下，取得及學習到相關的有價知識與資源 的過程。本研究實際調查台灣電子電機製造業廠商，有效樣本共 234 份。實證結果顯 示，廠商間社會資本與廠商內社會資本均對探索型能力有正向影響，對於應用型能力 僅廠商內社會資本具正向顯著影響；探索型能力與組織績效間呈現倒 U 型關係，而應 用型能力與組織績效雖為 U 型關係，但假設不成立；在雙面兼具部分，平衡型雙面兼 具與結合型雙面兼具均對組織績效有正向影響。最後，本研究提出理論意涵與實務意 涵，以及未來研究的建議。 【關鍵字】 組織雙面兼具、組織學習、組織能力、社會資本 Ku-Ho Lin , Department of Business Administration, National Chung Hsing University 林谷合 / 國立中興大學企業管理學系 Yao-Ping Peng , School of Management, Xi An University of Architecture and Technology 彭耀平 / 西安建築科技大學管理學院 Yen-Chun Peng , Department of Chains and Franchising Management, Takming University of Science and Technology 彭彥群 / 德明財經科技大學連鎖加盟經營管理學位學程 Tien-Chiang Teng , Department of Business Administration, National Chung Hsing University 鄧天強 / 國立中興大學企業管理學系 Received 2017/6, Final revision received 2018/3 NTU Management Review Vol. 30 No. 1 Apr. 2020, 1-36 領域主編：連勇智