Abstract

Past studies on the internationalization process of an enterprise point out that an enterprise has to rely on the resources and information of its partners to promote internationalization. Under the New Southbound Policy, the Taiwanese government may provide resources and information needed for internationalization and integrate the strength of a variety of partners to assist enterprises in expanding their markets to Southeast Asia. However, few studies have tackled this issue. Furthermore, the Taiwanese enterprises may benefit from the practical suggestions by the academics regarding the practical decree of New Southbound Policy. Therefore, based on the Awareness-motivation-capability (AMC) perspective from competitive dynamics and the Network Relationship View, this study investigates the internationalization process of seven food service providers by the case study method. We find that it adds significantly to these Southbound companies to adopt market orientation approach to obtain customers and competitors’ information of the targeted markets. The companies also better enter the markets by building strategic alliance or finding local partners. Our findings may serve as a reference to Taiwanese food service companies when considering expanding service locations in Southeastern Asian countries.  

Keywords

internationalization processcompetitive dynamics researchAwareness-motivation-capabilityNew Southbound Policyfood service industry