Page 288 - 34-3

How ESL Devices Transform into Connected Label Solutions: A Perspective of Actor Interaction and
Information Rebundling

role of customer satisfaction. Cogent Business & Management, 5 (1), Article
1423770. https://doi.org/10.1080/23311975.2018.1423770
Ishfaq, R., Davis-Sramek, B., and Gibson, B. 2022. Digital supply chains in omnichannel
retail: A conceptual framework. Journal of Business Logistics, 43 (2): 169-188.
https://doi.org/https://doi.org/10.1111/jbl.12277

Jacobides, M. G., Cennamo, C., and Gawer, A. 2018. Towards a theory of ecosystems.
Strategic Management Journal, 39 (8): 2255-2276. https://doi.org/10.1002/
smj.2904
Jiang, Y., and Stylos, N. 2021. Triggers of consumers’ enhanced digital engagement and

the role of digital technologies in transforming the retail ecosystem during
Covid-19 pandemic. Technological Forecasting and Social Change, 172, Article
121029. https://doi.org/https://doi.org/10.1016/j.techfore.2021.121029
JRTech Solutions. 2021. Pricer digital labels, more than automated pricing. https://
jrtechsolutions.ca/en/pricer-digital-labels-more-than-automated-pricing/.
Accessed Sep. 20, 2024.
Kamble, S. S., Gunasekaran, A., Parekh, H., and Joshi, S. 2019. Modeling the internet

of things adoption barriers in food retail supply chains. Journal of Retailing
and Consumer Services, 48: 154-168. https://doi.org/https://doi.org/10.1016/
j.jretconser.2019.02.020
Kao, C. Y., and Chueh, H.E. 2022. A real-time bidding gamification service of retailer
digital transformation. SAGE Open, 12 (2), Article 21582440221091246. https://

doi.org/10.1177/21582440221091246
Koninklijke Ahold Delhaize N.V. 2019a. Albert Heijn starts test to fight food waste helped
by artificial intelligence. https://www.aholddelhaize.com/en/news/albert-heijn-
starts-test-to-fight-food-waste-helped-by-artificial-intelligence/. Accessed Nov.
4, 2022.
_______. 2019b. Ahold Delhaize and Hanshow Technology announce partnership to

enhance digital customer experience. https://www.aholddelhaize.com/en/news/
ahold-delhaize-and-hanshow-technology-announce-partnership-to-enhance-
digital-customer-experience/. Accessed Nov. 4, 2022.
Krymov, S., Kolgan, M., Suvorova, S., and Martynenko, O. 2019. Digital technologies
and transformation of modern retail. IOP Conference Series: Materials Science
and Engineering, 497 (1), Article 012126. https://doi.org/10.1088/1757-

278