Page 287 - 34-3
P. 287
NTU Management Review Vol. 34 No. 3 Dec. 2024
Hargadon, A. B., and Douglas, Y. 2001. When innovations meet institutions: Edison and
the design of the electric light. Administrative Science Quarterly, 46 (3): 476-
501. https://doi.org/10.2307/3094872
Hauser, M., Günther, S. A., Flath, C. M., and Thiesse, F. 2019. Towards digital
transformation in fashion retailing: A design-oriented IS research study of
automated checkout systems. Business & Information Systems Engineering, 61
(1): 51-66. https://doi.org/10.1007/s12599-018-0566-9
Herrero-Crespo, A., Viejo-Fernández, N., Collado-Agudo, J., and Sanzo Pérez, M. J. 2022.
Webrooming or showrooming, that is the question: Explaining omnichannel
behavioural intention through the technology acceptance model and exploratory
behaviour. Journal of Fashion Marketing and Management, 26 (3): 401-419.
https://doi.org/10.1108/JFMM-05-2020-0091
Hilken, T., Heller, J., Chylinski, M., Keeling, D. I., Mahr, D., and de Ruyter, K. 2018.
Making omnichannel an augmented reality: The current and future state of the
art. Journal of Research in Interactive Marketing, 12 (4): 509-523. https://doi.
org/10.1108/JRIM-01-2018-0023
Hokkanen, H., Walker, C., and Donnelly, A. 2020. Business model opportunities in brick
and mortar retailing through digitalization. Journal of Business Models, 8 (3):
33-61. https://doi.org/10.5278/jbm.v8i3.5803
Hoyer, W. D., Kroschke, M., Schmitt, B., Kraume, K., and Shankar, V. 2020. Transforming
the customer experience through new technologies. Journal of Interactive
Marketing, 51 (1): 57-71. https://doi.org/10.1016/j.intmar.2020.04.001
Iansiti, M., and Lakhani, K. R. 2020. From disruption to collision: The new competitive
dynamics. MIT Sloan Management Review, 61 (3): 34-39.
Inriver. 2022. What is the product information? The details that amplify your products.
https://www.inriver.com/resources/what-is-product-information/. Accessed Jun.
20, 2023.
Intel Corporation. 2024. Hanshow works with Intel and Microsoft to accelerate smart
retail innovation. https://networkbuilders.intel.com/docs/networkbuilders/
hanshow-works-with-intel-and-microsoft-to-accelerate-smart-retail-
innovation-1717580293.pdf. Accessed Sep. 22, 2024.
Iqbal, M. S., Hassan, M. U., and Habibah, U. 2018. Impact of self-service technology (SST)
service quality on customer loyalty and behavioral intention: The mediating
277