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臺大管理論叢
第
27
卷第
1
期
9
Company C (Manufacturer)
Company D (Information and Telecommunications)
● Quantitative aspects: In an effort to eliminate
long working hours, the company monitors the
working-hour situation uniformly for the entire
company.
● Qualitative aspects: In addition to efforts to
eliminate long working hours, the company
has increased work efficiency due to work
restructuring.
● Diversity viewpoint: As a supportive measure
for work-life balance, the company not only
provides hard (system) support, but also soft
support for system users, enabling a smooth
return for employees on leave. This has also
led to improvements in supervisors’
understanding of work-life balance and in the
workplace in general.
● Quantitative aspects: For each measure
implemented, there is a history of workers having
used these measures and an observed
improvement in employees’ awareness and
understanding of WLB measures.
● Qualitative aspects and diversity viewpoint:
Opportunities for exchange between employees
within working hours and after work in “After-six
Seminars” have been established, with
employees creating time to come to know each
other’s individual backgrounds and deepen
mutual understanding. This has contributed to the
creation of a workplace environment/climate in
which it is easier to work and a decrease in the
employee turnover rate.
2.2 Content of Concrete Efforts
With respect to system-related measures, all four companies made proactive efforts to
formulate or revise childcare/nursing care leave systems. Furthermore, the companies
implemented concrete efforts aimed at shortening working hours, such as improving
discretionary work and other flexible work systems or bringing forward times for leaving
work. There were also companies that proactively introduced and established telecommuting
systems (tele-work), companies that undertook work-life balance measures in coordination
with various performance-based human resource systems, and companies that emphasized
the mental health aspects of employee care. A diverse variety and range of measures were
observed to be implemented in accordance with the circumstances of each individual
company. Moreover, the companies not only reformed their systems, but also made an effort
to increase the level of employee awareness.