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Utilizing Business Process Management (BPM) for Performance Improvement: A Case Study of an Express
               Company in Taiwan




                                                     nd
                                                    2  level
                                          st
                                                                            HR
                                         1  level
                 Recruiter   Business   manager     manager    Function    Head        GM
                             Partner
                                                                Head
                                          Start


                  Prepare                Decide
                Compensation           the Best Fit
                   Report


                             Reject      Reject     Reject      Reject      Reject


                             Review     Review     Review      Review      Review       Reject
                                  Approve     Approve    Approve     Approve
                                                                           Approve


                                                        No                 Require
                                                                            CEO    Yes   Review


                                                                                       Approve
                  Approved
                Compensation
                   Report





                   End


                                Figure 1 AS-IS Compensation Approval Process



















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