臺大管理論叢第31卷第3期

propose that leaders’ NIFTs influence not only employees themselves but also the parties with whom employees interact. A theoretical model is tested by using multisource data from 210 frontline service employees, their direct supervisors, and their colleagues. Their results show that through the serial mediation of abusive supervision and employees’ negative mood, leaders’ NIFTs decrease employees’ service performance but do not decrease their altruistic behavior toward colleagues. Furthermore, leaders’ NIFTs decrease both employees’ service performance and altruistic behavior toward colleagues through the serial mediation of leader-member exchange (LMX) and employees’ psychological empowerment. The one article in the field of marketing management by Wu, Tang, and Wang investigates how multichannel integration and perceived affordances can benefit multichannel retailers by enhancing economic and customer values, satisfaction, and loyalty, and how different channels interact. In their study, 387 questionnaires from customers of certain multichannel retailers are collected and analyzed, and then the assumed casual links in a proposed model using SEM analysis are verified. Based on their results, the positive influences of multichannel integration and perceived affordances on economic and relational values is confirmed. Also, the positive impacts of economic and relational values on satisfaction, the effect of online and offline satisfaction on both online and offline loyalty are validated. Besides, they examine how offline satisfaction transfers to online satisfaction as well as how offline loyalty transfers to online loyalty. Authors believe that they offer a more complete model that explicates customers’ multifaceted responses in the multichannel context. They recommend that multichannel retailers should enthusiastically pursue managing strategies regarding multichannel integration, and design finest perceived affordances so that online and offline channels can reinforce each other which will enable managers to systematically coordinate efforts to take full advantage of multichannel integrations. There are two articles related to finance and accounting in this issue. The first article by Wang and Lou utilizes order-flow data to investigate whose stock trading results in excess return comovement of lottery-like stocks in the Taiwanese stock market. The main findings are: (1) individual investors are the main cause of excess return comovement of lottery-like stocks, concentrate their trading on lottery-like stocks, make frequent trades, place aggressive orders, and have correlated order flows for various lottery-like stocks.

RkJQdWJsaXNoZXIy ODg3MDU=