臺大管理論叢 NTU Management Review VOL.30 NO.3

183 DOI:10.6226/NTUMR.202012_30(3).0006 NTU Management Review Vol. 30 No. 3 Dec. 2020, 183-214 領域主編：黃家齊教授 Abstract Drawing on the Job Characteristics Model (JCM) and the job crafting perspective, this study explores the characteristics of the motivating socio-economic organization’s job. We interview 7 socio-economic organization workers and then propose an enthusiasm/ exhaustion psychological state (experienced meaningfulness of work/perceived job stress) mediating model that linkes the relationship between job characteristics and work outcomes. Based on a sample of 119 socio-economic organization workers in Taiwan, we use the collected data to verify the proposed mediating model through multiple regression analysis. The results indicate that the perceived core job characteristics of socio-economic organization are skill specialization, task utility, task conduciveness, problem solving, and innovation/flexibility. We further find that the experienced meaningfulness of work fully mediates the effects of skill specialization, task utility, and task conduciveness on worker career commitment, and the effects of task conduciveness on career satisfaction.We also find that the experienced meaningfulness of work partially mediates the effect of problem solving on career satisfaction. Relatedly, task conduciveness positively impacts the experienced meaningfulness of work and perceived job stress, in turn influencing the perceived organizational impact on society. Finally, the five perceived core characteristics have no influence on perceived organizational profitability. The above conclusion is in line with the values of nonprofit socio-economic organizations. 【 Keywords 】 Job Characteristics Model, job characteristics of socio-economic organization, experienced meaningfulness of work, perceived job stress, career commitment Chin-Lun Tsai , Department of Psychology, Fu Jen Catholic University 蔡秦倫 / 天主教輔仁大學心理學系 Hsin-Peng Shiahhou , Department of Business Administration, Fu Jen Catholic University 夏侯欣鵬 / 天主教輔仁大學企業管理學系 Ping-Cheng Liu , Master ’ s Program in Social Enterprise, Fu Jen Catholic University 劉平成 / 天主教輔仁大學社會企業碩士學位學程 Received 2018/8, Final revision received 2020/2 社會經濟組織工作者的熱情與耗損：工作特徵立基視角 The Enthusiasm and Exhaustion of Socio-Economic Organization Workers: Based on the Perspective of Job Characteristics