An Empirical Study of the Relationships between Uncertain Anticipation of Organizational Change and the Employee's Working Reaction

Liaw, G. F., Fan, M., and Wu, C. C. 2002. An Empirical Study of the Relationships between Uncertain Anticipation of Organizational Change and the Employee's Working Reaction. NTU Management Review, 13 (1): 227-256

Gou-Fong Liaw, Associate Professor, Graduate School of Resource Management, National Defense Management College
Miao Fan, Associate Professor, Graduate School of logistic Management, National Defense Management College
Cheng-Chung Wu, Master, Graduate School of Resource Management, National Defense Management College

Abstract

The purpose of this study is to investigate the relationship and implication about the employee's working reaction to anticipate organizational changes, through the difference of trust. This paper would like to explore empirically the effects that employee's perception of uncertainty. The perception of uncertainty exists in many ways, such as loss of status, conflict of roles, overload of roles, fewer resources and job insecurity, etc. There are significant differences about trust of executives, especially in the conflict of roles and the overload of roles. These results implicate that employees facing much uncertainty would look for help from executives. We find that the trust affects employee's working reaction, and it was affected by the employee's feeling of uncertainty. In a nutshell, trust is an important issue in this study. Finally, through the comparison and analysis of LISREL model, the self-esteem and self-efficiency have significant moderating effects about employee's working reaction. It ought to be a meaningful thing to conduct the pre-occupation test in characteristics from the point of organization.  


Keywords

Anticipated organizational change Perceived uncertainty Trust Characteristic Employee’s working reaction


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